Refund Policy

1. Individual Skill purchases

If a purchased package is materially defective (it does not run as documented, or differs materially from its description), contact us within 14 days of purchase and we will fix it or refund you in full. A full refund revokes the license and download access to that Skill.

Because the goods are digital and delivered immediately, change-of-mind refunds are not guaranteed; we will, however, consider a request within 14 days if you have not downloaded the package.

2. WorkSkill Pro subscription

You can cancel your subscription at any time; cancellation stops future renewals and access continues until the end of the period you have already paid for. Already-paid periods are not refunded unless required by law. If you are charged after cancelling, we refund the duplicate charge in full.

3. Withdrawn Skills

If we withdraw a purchased Skill for legal or security reasons, affected purchases are refunded in full. Ordinary catalog removal does not affect licenses you already hold.

4. How to request

Email mqh0623@gmail.com with your account email, the Skill or subscription, and what went wrong. We respond within 5 business days; approved refunds are returned via the original payment method by Creem. Statutory consumer rights that cannot be waived continue to apply.